Privacy Policy

Last updated: 2/28/2025

Introduction

Your privacy is important to Agent Coil. This Privacy Policy describes how we collect, use, and protect your personal information and outlines your rights regarding your data when you use Agent Coil’s AI-powered applications (“Agent Coil,” “Applications”). By using our Applications, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using the Applications.

Information We Collect

Personal Information

Agent Coil collects personal information that you voluntarily provide:

• Name, email address, and profile information.
• Payment and subscription information (for credit purchases and subscriptions).
• Content you upload or input, including notes, images, audio, video, and files.

Usage and Device Information

We collect automatically generated data to optimize and personalize your experience:

• IP address, device type, OS version, and application usage data.
• Interaction data with AI agents, including conversation history and queries.
• Sentiment data and analytics related to your behavior within Applications.

How We Use Your Information

We use your information to:

• Provide, operate, and enhance personalized AI services.
• Facilitate adaptive learning and improve AI agent performance (with your explicit consent).
• Process payments, manage subscriptions, and credit balances.
• Communicate through notifications, updates, support messages, or promotional content.
• Perform analytics to enhance user experience and application functionality.

Data Sharing and Disclosure

Agent Coil does not sell personal information. We may share your data with third parties under the following circumstances:

• With your explicit consent.
• With trusted service providers necessary for application operation, such as cloud providers, payment processors, or analytics services.
• For legal compliance or enforcement of our policies.

Adaptive Learning and AI Personalization

Agent Coil features adaptive learning capabilities to personalize and enhance your experience. Such features are optional, requiring your explicit consent, and can be adjusted or disabled at any time through the application’s settings.

Data Security and Storage

We implement robust security measures to protect your data, including encrypted storage and secure data transmission protocols. Your personal information is stored securely, primarily using Apple iCloud services, Agent Coil’s cloud services and locally on your device whenever possible.

User Rights and Choices

You have the right to:

• Access, correct, or request deletion of your personal information.
• Export your data at any time.
• Opt-out or control adaptive AI personalization and automation features.

Children’s Privacy

Agent Coil is intended for users aged 18 or older. If we discover personal data belonging to minors under 18, we will promptly delete it.

Cookies and Tracking Technologies

Agent Coil may use standard tracking technologies to enhance user experience and analytics. You can manage or disable cookies through your device settings.

Policy Updates

We reserve the right to update this Privacy Policy periodically. You will be notified through the app or by email of significant changes.

Contact Us

For questions or to manage your personal information:

• Email: info@theitalfactory.com.
• Address inquiries about data access, correction, or deletion to the email above.

Google reCAPTCHA

Our website uses Google reCAPTCHA (hereinafter “reCAPTCHA”) to protect our forms from spam and abuse. reCAPTCHA is a service provided by Google LLC (“Google”).

How reCAPTCHA Works

When you submit a form on our website, reCAPTCHA analyzes your behavior to determine whether you are a human or an automated bot. This analysis begins as soon as you load a page containing reCAPTCHA and may include:

• Information about your browser and device
• Your IP address
• Your mouse movements and clicks
• The amount of time you spend on our website
• Cookies set by Google
• The date and duration of your visit
• The language settings of your browser
• Any Google account information if you are logged into Google services

In some cases, you may be asked to complete a challenge such as selecting images or typing text.

Data Processing

The data collected through reCAPTCHA is transmitted to and processed on Google’s servers. Google’s privacy policy applies to this data processing, which can be found at: https://policies.google.com/privacy

Legal Basis

We use reCAPTCHA based on our legitimate interest in protecting our website from automated spam and abuse.

Opt-Out Options

If you do not wish to have your data collected and analyzed by reCAPTCHA, you may choose not to use the forms on our website and instead contact us through alternative means such as direct email.